A good start with Microsoft Teams isn't only about technology. It's also about agreements, ownership and bringing people along. These are ten success factors that make the difference between a messy and a well-run Teams environment.
Ten success factors
- A clear purpose. Know what you use Teams for: projects, departments, customers or everything.
- Agreements on channels. What goes in chat, what in a channel and what still goes by email?
- Two owners per team. So a team stays managed when someone leaves.
- A naming convention, optionally enforced with a naming policy.
- Templates for recurring kinds of teams. Read create team templates.
- Choose privacy deliberately: public, private or org-wide. Read which type of team to choose.
- Guests under control with sensitivity labels and regular reviews.
- Clean up with an expiration policy and archive old teams.
- Training and champions. Train a few enthusiastic colleagues to help others.
- Measure and adjust with usage reports in the admin center and user feedback.
And Copilot?
Copilot finds information in everything a user has access to. Good governance, with the right permissions and labels, prevents Copilot from showing sensitive information to people who shouldn't see it. Also see technical governance in Teams and usage reports and Adoption Score.
Read also
Technical governance for Microsoft Teams: best practices
Create and manage team templates in the Teams admin center
Public, private or org-wide: which type of team should you choose?
Nederlandstalige versie: Tien succesfactoren bij het inrichten van Microsoft Teams