Syncing the message center with Planner

Something changes in Microsoft 365 almost every week. The message center in the admin center announces all those changes. With sync to Planner, every message becomes a task in a plan, so you can divide them across your team and follow up until they're done.

1. Prepare a plan

Create a team (or Microsoft 365 group) for your IT colleagues and create a plan in it, for example "Microsoft 365 changes". You can also use an existing plan.

Creating a new plan in Planner

2. Set up sync

  1. Go to admin.microsoft.com > Health > Message center.
  2. Select Planner sync and choose Set up sync.
  3. Select the plan (and optionally the bucket) for the tasks.
  4. Choose which messages you want: for example only certain services, only major changes or messages that require admin action.
  5. Select Done.
Planner sync in the message center
Choosing the plan for the sync
Choosing which messages to sync

You need an admin role that can read the message center, and you must be a member of the plan. Button names may vary slightly.

3. Work with it

New messages appear as tasks with the message content. Assign them to the right colleague, set a due date and use labels per service. That way everyone knows who follows up on which change.

Message center posts as tasks in Planner

4. The plan in Teams

Add the plan as a tab in a channel of your IT team. Select +, choose Planner and pick the plan. That way you discuss changes right in the channel.

Also see Planner in Microsoft Teams and a tour of the Microsoft 365 admin center.

Read also

Manage tasks with the Planner app in Microsoft Teams
A quick guide to the Microsoft 365 admin center for admins
Enable Public preview in Microsoft Teams for new features

Nederlandstalige versie: Berichten uit het Microsoft 365-berichtencentrum synchroniseren met Planner


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