Forward emails automatically to a Teams channel

Do you get system alerts, a newsletter or emails to a shared address that the whole team should really see? Then forward them automatically to a Teams channel. You do that with the channel's email address and a rule in Outlook.

1. Get the channel's email address

1. In Teams, hover over the channel > More options (...) > Get email address.
2. Select Copy. Read more in email a Teams channel.

2. Create a rule in Outlook

1. In the new Outlook or Outlook on the web, go to Settings > Mail > Rules > Add new rule. In classic Outlook: File > Manage Rules & Alerts.
2. Name the rule and choose a condition, for example From a certain address or Subject includes a word.
3. Choose the action Forward to and paste the channel's email address.
4. Select Save.

3. The result

Every email that matches the condition appears as a post in the channel. Colleagues can reply to it in Teams.

Not working?

• Check under the channel's Advanced settings who may send email. Choose your own domain or Anyone.
• A channel's email address ends in a Microsoft domain. If your admin blocks automatic forwarding to external addresses, that can also stop forwarding to a channel. Ask for an exception, or use Power Automate or a Workflow in Teams instead. See block automatic email forwarding.

Read also

Send an email to a Microsoft Teams channel
Share an Outlook email to a Teams chat or channel
Block automatic forwarding and outgoing email in Microsoft 365

Nederlandstalige versie: E-mails automatisch doorsturen naar een Teams-kanaal

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